ClosheLink Privacy Policy
This Privacy Policy explains how information is collected, used, disclosed, retained, and protected when you use ClosheLink.
ClosheLink (“ClosheLink”, “we”, “us”, or “our”) is provided by the ClosheLink Team. If you do not agree with this Privacy Policy, please do not use the Service.
1) What ClosheLink does
Transform your daily hair routine with ClosheLink — your personal hairstyling diary and stylist. Capture hairstyles, organize them by occasion, browse a timeline of looks, and explore categorized archives for inspiration and easy access to favorites. ClosheLink may also provide personalized recommendations to elevate your look.
2) Information we collect
We collect information in the following ways:
2.1 Information you provide
- Account and profile information: name, username, email address.
- Customer support: the content of messages you send to us (and any attachments you choose to provide).
2.2 Information collected automatically
- Device information: device model, operating system version, app version, language, time zone, identifiers that may be used for analytics or stability (as permitted by your device settings).
- Usage data: interactions, feature usage, in-app events, and aggregate statistics.
- Crash logs and diagnostic data: error reports, performance signals, and related metadata.
- Location information (only if you allow it): approximate and/or precise location, depending on the permission you grant.
2.3 Photos, text entries, and media
- ClosheLink may allow you to capture or select photos and create text entries as part of your hairstyle diary.
- By default, your hairstyle photos and diary content are stored locally on your device.
- We do not perform face recognition, and we do not derive biometric identifiers or biometric information from your photos.
2.4 Optional automated processing (including AI-assisted features)
If you choose to use optional automated processing features (for example, generating style tags, summaries, or recommendations from images or text you choose to upload):
- The images and/or text you choose to upload will be processed on our own servers (not by third-party model providers).
- We do not share your uploaded images or text with any third party.
- We do not use your uploaded content to train advertising, marketing, or third-party AI models.
- After processing is completed, uploaded content is deleted promptly from our servers.
- You control whether to upload content and whether to generate outputs.
3) How we use information
- Provide and maintain the Service, including account creation, authentication, and core functionality.
- Personalize your experience and preferences (including recommendations where you choose to use them).
- Improve the Service, including debugging, analytics, quality assurance, and developing new features.
- Protect the security and integrity of the Service, prevent fraud, abuse, and unauthorized access.
- Provide customer support and respond to your requests.
- Comply with legal obligations and enforce our agreements.
We do not sell personal information.
4) Cookies and similar technologies
If the Service includes web-based components, we may use cookies and similar technologies (which may include web beacons) to keep you signed in, remember preferences, and understand usage to improve reliability. You can control cookies through your browser settings where applicable.
5) How we disclose information
We disclose information only as described below and to the minimum extent necessary:
- With your consent or at your direction: when you request us to do so.
- Service providers (entrusted processing): trusted vendors who process information on our behalf under contractual obligations.
- Legal requirements: to comply with applicable law or lawful requests.
- Protect rights, safety, and security: to enforce agreements or prevent fraud/abuse.
- Business transfers: as part of mergers, acquisitions, or asset sales with safeguards.
6) International data transfers
Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) and other lawful transfer mechanisms.
7) Security
We use reasonable measures designed to protect information, including:
- Encryption in transit and, where appropriate, encryption at rest.
- Access controls and least-privilege practices.
- Periodic security reviews and audits.
- Backups and recovery processes.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Data retention
- Account information: retained for the duration of your account.
- Account deletion: deleted or anonymized within 30 days after you delete your account, subject to legal requirements.
- Usage analytics: retained for up to 12 months (often aggregated/pseudonymized).
- Customer support content: retained for up to 6 months.
If you use optional automated processing uploads, uploaded content is deleted promptly after processing as described above.
9) Your privacy rights and choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete certain information.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent (does not affect past processing).
To exercise your rights, contact ferdibunur3@gmail.com. We aim to respond within 5 business days. You can also control certain data collection through your device settings (for example, location permissions).
10) Children and teens (17+)
The Service is intended for users aged 17 and older and is not directed to children under 17. We do not knowingly collect personal information from children under 17. If you believe a child under 17 has provided us personal information, contact us and we will take steps to delete it.
11) Third-party services
The Service may interact with third-party services or platforms only if you choose to use such integrations. This Privacy Policy does not cover third-party practices. Please review third-party privacy policies separately.
12) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will update the “Effective Date” above when changes take effect. Your continued use of the Service after changes become effective means you accept the updated policy.
13) Contact us
If you have any questions about this Privacy Policy, contact:
ClosheLink Team
Email: ferdibunur3@gmail.com